London UX Agency — Human-Centred Design That Converts
We're a London-based UX agency that helps ambitious businesses build digital products people actually want to use. No jargon, no fluff — just smart design backed by research.
Our Services
UX Research
We dig into how real users think, behave, and feel. User interviews, usability testing, and analytics reviews give us the data we need to make confident design decisions — not guesses.
- ✓User interviews & contextual enquiry
- ✓Usability testing (moderated & unmoderated)
- ✓Heuristic evaluation
- ✓Analytics & heatmap analysis
UX Audit
Something's broken in your funnel but you can't pinpoint it. Our UX audit finds the friction points that are quietly costing you conversions, and gives you a clear roadmap to fix them.
- ✓Full interface review against UX heuristics
- ✓Conversion funnel analysis
- ✓Mobile & accessibility review
- ✓Prioritised recommendations report
UI Design
Great UX needs great UI to bring it to life. We design clean, on-brand interfaces that feel intuitive and look the part — whether that's a SaaS dashboard, an e-commerce site, or a mobile app.
- ✓High-fidelity Figma designs
- ✓Design system creation
- ✓Brand-consistent visual language
- ✓Responsive web and mobile design
Prototyping & Wireframing
We build interactive prototypes before a single line of code is written. Test assumptions early, align stakeholders fast, and save significant development budget.
- ✓Low and high-fidelity wireframes
- ✓Clickable Figma prototypes
- ✓User flow mapping
- ✓Stakeholder review sessions
UX Strategy
Before design, there needs to be a plan. We work with founders and product teams to define a UX strategy that aligns user needs with business goals — so every design decision has a reason behind it.
- ✓Product vision workshops
- ✓User persona development
- ✓Information architecture planning
- ✓UX roadmap creation
Frontend Development
Design without implementation is just a picture. Our frontend developers build pixel-perfect, performant interfaces that match the designs and work flawlessly across devices.
- ✓React & Next.js development
- ✓Responsive HTML/CSS/JS
- ✓CMS integration (Contentful, Sanity, etc.)
- ✓Performance optimisation
How We Work
Discovery
We get under the skin of your business. Goals, constraints, competitors, and users — we map it all before touching a design tool.
Research
We talk to real users, analyse your data, and review the competitive landscape. Evidence beats assumption every time.
Wireframing
Structure comes before style. We sketch out flows and layouts, get alignment on the bones before adding the skin.
Design
High-fidelity UI design in Figma. Every screen, every state, every interaction — crafted with intention and built for your brand.
Testing
We put the designs in front of real users before anything goes live. Issues get caught here, not in production.
Launch
Handoff to your dev team with full documentation, or we build it ourselves. Either way, we stay close until you're live and confident.
Case Studies
Finovo: 34% Uplift in Onboarding Activation
Finovo
We ran moderated usability sessions with 8 target users, identified three critical friction points, and redesigned the onboarding flow with progressive disclosure and contextual help.
Harlow & Reed: Almost Double the Conversion Rate
Harlow & Reed
Mobile-first redesign following a detailed UX audit and five rounds of user testing. Rebuilt the product discovery and checkout flows from scratch.
Frequently Asked Questions
Ready to Start Your Project?
Let's talk about your goals — the first consultation is on us.